COOKIES POLICY

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to the website owners.

Cookies can be:

Session cookies – deleted when you close your browser
Persistent cookies – remain on your device for a set period or until deleted
First-party cookies – set by our website
Third-party cookies – set by external services we use

2. HOW WE USE COOKIES

Our website uses cookies and similar technologies to:

Ensure the website functions properly
Improve website performance and user experience
Analyse how visitors use our website
Support marketing and advertising activities
Remember user preferences where applicable

We do not use cookies to collect sensitive personal data such as health, financial details, or identity verification data.

3. TYPES OF COOKIES WE USE

(A) Strictly Necessary Cookies

These cookies are required for the website to function properly.

They enable core features such as:

Website navigation
Security and load balancing
Form submissions and enquiry handling

These cookies cannot be switched off in our systems.

Legal basis: Legitimate interest / strictly necessary for service delivery

(B) Performance & Analytics Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

Pages visited
Time spent on pages
Traffic sources
Device, browser type, and general location (non-precise)

We use this information to improve website performance and user experience.

We may use tools such as website analytics platforms (for example Google Analytics or similar services).

Legal basis: Consent

(C) Functionality Cookies

These cookies allow the website to remember choices you make, such as:

Contact form preferences
Language or region settings (if applicable)
Previously submitted information (where relevant)

They improve usability but are not essential.

Legal basis: Consent

(D) Marketing & Advertising Cookies

These cookies are used to:

Deliver relevant marketing content
Measure the effectiveness of campaigns
Support digital advertising (e.g. remarketing or audience targeting)

They may be set by:

Our CRM and marketing systems
Digital marketing partners
Advertising platforms (where used)

These cookies help us tailor content and advertising to relevant business audiences.

Legal basis: Consent

4. THIRD-PARTY COOKIES

Some cookies are set by third-party services that appear on our pages or support our systems.

These may include:

Analytics providers
CRM and marketing automation platforms
Embedded content providers (if applicable)

These third parties may process data outside the UK, in accordance with applicable data protection laws and safeguards.

We do not control third-party cookies. You should check the privacy policies of these providers for more information.

5. LEGAL BASIS FOR USING COOKIES

We use cookies in accordance with:

UK General Data Protection Regulation (UK GDPR)
Privacy and Electronic Communications Regulations (PECR)
Data Protection Act 2018
Data (Use and Access) Act 2025 (where applicable)

We only place non-essential cookies (analytics, functionality, marketing) where you have given consent.

6. HOW WE OBTAIN YOUR CONSENT

When you first visit our website, you will be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage cookie preferences

You can change or withdraw your consent at any time.

7. HOW TO MANAGE OR DISABLE COOKIES

You can control cookies through your browser settings. Most browsers allow you to:

View cookies stored on your device
Delete existing cookies
Block cookies entirely or from specific sites
Set preferences for certain types of cookies

Please note that disabling strictly necessary cookies may impact website functionality.

Helpful browser guidance:

Chrome: Settings → Privacy and Security → Cookies
Safari: Preferences → Privacy
Edge: Settings → Cookies and Site Permissions
Firefox: Settings → Privacy & Security

8. HOW LONG COOKIES ARE KEPT

Cookie durations vary:

Session cookies are deleted when you close your browser
Persistent cookies may remain for a period ranging from days to up to 24 months depending on their purpose

Where required, retention periods are reviewed regularly to ensure compliance and relevance.

9. CHANGES TO THIS COOKIES POLICY

We may update this Cookies Policy from time to time to reflect:

Legal or regulatory changes
Changes in technology
Updates to our website or services

The latest version will always be available on our website.

This policy was last updated: June 2026

10. CONTACT US

If you have any questions about this Cookies Policy or how we use cookies, please contact us:

Email: privacy@shs-handling.com

Phone: 0800 619 0800

Post: SHS Handling Solutions Ltd, Elevation House, Unit C, Tingwick Road Industrial Park, Buckingham, MK18 1SU

JUNE 2026